No, they are not. If you paid for your order with bonuses, they are not
returned when a ticket is refunded or a service cancelled. All used
bonuses are nonrefundable, regarfless of how many tickets from the order
you return. Allocated bonuses for the order upon cancellation are
nullified. You are
refunded the amount of the actually paid cash under the general rules of
Tickets.kz.
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