Online chat is available for authorized users in their personal account. This is the fastest way to contact us.
Our operators are also available to answer your questions about booking and payments by phone or email.
Call us
Calls are charged at the rates of your operator.
Write to us:
- feedback@tickets.kz – for complaints and feedback;
- info@tickets.kz – for all other issues.
WhatsApp and Telegram
Legal address (for correspondence):
5th floor, block 4B, «Nurly-Tau» PFC , 5d non-residential premises, 17 Al-Farabi Avenue, 050000, Almaty, the Republic of Kazakhstan.Please note!
During conversation, Customer Care Service agent may ask you for the
“Unique user session identifier". It is always at the bottom of the page:
This number is needed to define certain technical parameters for your session on the site. Before contacting the Customer Care Service, you are recommended to save it or not to close the page.
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