Top questions

In case there is no direct train connection between the selected point of departure and the point of arrival, or there are no tickets for the date of your choice, you can choose the option of traveling with transfers.

After confirming the booking of a trip with a transfer, a separate order will be created in the system for each segment of the trip. After paying the booking fee, two separate orders will be displayed in the account. Thus, for each segment of the trip you will be provided with a separate ticket corresponding to your travel route.

Bonuses are credited and deducted from the total amount of the booking, but are proportionally distributed between the two bookings, based on their total value.

Please note that information about registered tickets and all communications is sent in separate messages for each ticket.

To cancel the entire order, you need to cancel each ticket individually in the "My Account".

We combine individual trains to give you more options and better deals. However, when buying tickets with transfers, it is necessary to make an independent transfer between individual trains, carriers do not guarantee the organization of transfers between trains.

Thus, if you are late for the transfer station, the transfer may not be possible. You undertake to independently calculate the time of arrival and transfer and not to present claims to the Agency regarding your possible delay at any transfer station in the reservation you have created.

Please pay attention to possible train delays and take such delays into account when planning a trip with transfers.